Refund Eligibility

Refund requests will be considered based on the terms and conditions agreed upon at the time of booking, purchase, or project confirmation.

Booking Amount

Any booking or token amount paid for a property or project may be subject to the applicable cancellation and refund terms communicated at the time of booking.

Cancellation

If a customer wishes to cancel a booking or service, the request must be submitted to us through the appropriate communication channel. Refund eligibility will depend on the applicable cancellation terms.

Non-Refundable Charges

Certain charges, administrative fees, processing fees, or expenses already incurred may be non-refundable, wherever applicable.

Processing of Refunds

Approved refunds will be processed through the original payment method or another suitable method agreed upon with the customer. Processing time may vary depending on the payment provider or bank.

Project-Specific Terms

Refund and cancellation conditions may vary depending on the project, property, agreement, or transaction. The terms communicated in the relevant agreement or booking documentation will prevail.

Contact Us

For any refund-related queries or requests, please contact our customer support team with your booking or transaction details.